Shop & Store Accident or Injuries in London

We all understand that accidents are a simple part of everyday life. Unfortunate things can happen to anyone, at anytime and in all sorts of situations. However there are accidents that are simply unnecessary, accidents that have simply occurred due to someone else’s error. However, in London in particular it is essential that customers and staff alike have a champion on their side when it comes to accidents within our shops and retail premises.

Call Us Today About Your Shop Accident in London

Phone our experts now on 020 3811 5808lines are open all day and all night, at any hour.

It some ways it is hard to comprehend both the scope and the scale of retailing in London. Greater London Authority Research says that of every £10 spent by Londoners, almost £4 goes to the retail sector.

Around nine per cent of Londoners work for retailers, making it the capital’s third largest employment sector.

With over 40,000 shops in London, retail plays an essential role in supporting Greater London’s network of over 1,300 town centres.

It is also a key contributor to London’s offer to visitors. In 2001 visitors to London spent almost £2 billion in the city’s shops.  And of course, closer to home, retailers provides a service on which all Londoners depend for all their daily needs.

If an accident has happened to you in the course of either visiting or working in a London shop or supermarket, and if you have been injured through no fault of your own then you may be entitled to make a Personal Injury Claim.

If you, or someone close to you, has experienced physical, emotional or financial loss as the result of someone else’s negligence in a retail environment then it is absolutely correct that you gain the redress you are due.

Here at Friends Legal Limited we are experts in claims involving all sorts of shops: stores big and small, supermarkets and every kind of retail outlet and shopping complex.

The kind of accidents you might expect within the retail sector could include anything from falls, slips and trips in public facilities and shop aisles, injuries caused by bad maintenance or wet floors, accidents involving faulty goods or incidents in facilities such as cafes and food concessions, toilets and car parks.

Store owners, shopping centre and supermarket managers all have a duty to make sure you’re safe while you’re shopping or working in their premises. Unfortunately this duty is not always upheld. We regularly see first-hand just how serious the consequences are when accidents occur.

We regularly help clients in London claim compensation after they have suffered the typical injuries you commonly find in a retail setting such a fractures and breaks, concussion from head knocks, cuts, whiplash and also injuries caused by serious falls, slips and trips in public places.

Accidents can and do occur anywhere where Health and Safety obligations have been badly observed.

Staff too, can both suffer and provide the cause for an accident, especially in situations where the heady mix of the general public, personal and commercial traffic, and daily the pressures on staff and shop facilities can all contribute to accidents.

While no one can restore your life to exactly the way things were before, prior to a serious accident in a commercial environment, we can still help you recover your losses with a successful compensation award as part of a Personal Injury claim.

With Friends Legal Limited’s help you can put your accident behind you, look forward to recovering from your injuries and plan for a brighter future.

Instructing an expert injury solicitor, that works specifically in the area of retail sector claims, should be your first step on the road to your physical, financial and emotional recovery from an accident in a shop, store, supermarket or retail environment.

Any initial advice we offer at Friends Legal Limited is offered free and there is no obligation to take your claim forward with us.

Regardless of the ultimate outcome of your would-be claim, a call to Friends Legal Limited is a call we urge you to make.

Once you have our free, objective assessment of your case’s chances of success and you understand exactly where you stand legally, you can then make an informed choice about your next move. And that has to be good news for you and all your loved ones too.

When you first call you will be asked for some details about exactly what has happened.

It is worth thinking about this now, in advance of calling. Try writing down the details you remember to jog your memory because sometimes even the most seemingly insubstantial detail of information can make all the difference to the outcome of your case – and also to the compensation award we can claim for you.

Here is our checklist of questions that a solicitor will want to know the answers to:

  • Tell us what exactly happened to you or the victim of the accident you are assisting?
  • Tell us when, where, how and why your accident happened? You should also write down all the important times and date details you can remember so we can build a picture of the timeline of your claim.
  • Tell us who is responsible for your illness or personal injury? Who caused you to be injured?
  • Please tell us if you are the victim of the accident or if you are you calling to make a personal injury claim on for someone else?
  • Please detail all the financial losses you have endured due to your accident and injuries as well as all the physical or emotional injuries you (or the person you are representing) have suffered too? It might help to write the information down under separate headings of financial, physical and emotional losses on a sheet of paper. Think of things like bills associated with medical care, lost earnings and also any other losses you have endured in the other categories due to being injured.

When we have got everything straight, we will use everything you have provided us to help establish the facts of your accident. Then we can decide exactly how your information fits together within the law and any legal obligations that might specifically apply to you as a customer, visitor or staff member at the place where your accident occurred.

Whatever your injury, and whatever your story, we value your claim. We work on the basis that access to justice is not only a basic human right for everyone but also something that should not be the sole preserve of the well-connected, the wealthy and the powerful.

Let us reassure you, the hopelessness and insecurity that you and your family know now, due to your accident will pass. With Friends Legal Limited’s help it can even be put behind you both successfully and permanently.

Make no mistake, the worries you already have should not be added to by the uncertainty surrounding a legal action or a solicitor’s advice you fear you can’t afford to take.

Thanks to our no win no fee* funding solution for clients, the prospect of seeking a financial remedy through a personal injury compensation claim you cannot pay for need not be an issue either. At Friends Legal Limited we can take the burden of legal costs away from you and we will enjoy doing so.

With our No Win No Fee* funding you will never, ever be asked for a single penny of payment for any of costs that your case incurs.

The first step towards the peace of mind you are looking for is easy. It starts with a phonecall to our expert care centre staff today.

When you call us you can speak openly and in confidence. There is no pressure on you and no cost or obligation or pressure to proceed.

Together we will talk through the details of your case and whether we can help you – or not, based on the legal status of your likely claim. If we can help we will look to get an expert solicitor specialising in retail claims assigned to work for you right away.

In our 12 years of experience in this sector, we would consider that the role played by your solicitor is the key factor in any claim. It can turn a good claim into a very successful case where you get the best level of compensation for your injuries and losses.

Personal Injury Claims London is a local service provided by Friends Legal.

We work exclusively with our handpicked network of the best solicitors in the UK and operate a No Win No Fee* service. This means that whether you win or lose no-one will ever want a single penny from you towards the costs of your legal work.

Make a Shop Accident Claim in London

Phone our experts now on 020 3811 5808lines are open all day and all night, at any hour.

* Other costs could be payable


Call 020 3811 5808 now if you would like to discuss a shop or store accident and personal injury claim in London. No obligation and lines open 24/7. No win no fee*.

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